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Telemedicine removes geographic barriers that have historically limited access to family care physicians or specialists, especially to individuals living in medically underserved communities.
Patients can consult with their physicians or specialists from the comfort of their homes. They do not have to take time off from work, spend time in traffic, or money on gas and parking, and sit in crowded waiting rooms. Patients also do not have to make alternative care arrangements for family members who cannot be left on their own.
For remote physician consults, patients can authorize family members to attend, who can help provide information, ask questions, and take notes. Family members not in the same household as the patient can be looped into the Telemedicine visit without needing to travel.
Regular visits with primary care physicians specializing in family medicine, internal medicine and pediatrics are essential to one’s family’s health. Telemedicine makes it easy to connect with a physician or nurse practitioner for routine follow-ups and medication management.
Recent studies of high-risk patients using Telemedicine have shown 38% fewer hospital admissions, 31% fewer hospital readmissions, a 63% reduction in average length-of-stay and a much higher engagement from patients.
Telemedicine can expand access to care in new ways - provider networks can be expanded to attract, reach and retain patients using new models of care. Coverage of rural areas can expand dramatically using new Telemedicine-based models of care outside the normal care delivery systems.
Telemedicine can help with prioritization of care delivery, improved triaging and better communication. In 2018, the Medical Group Management Association (MGMA) reported that medical practices view Health IT tools as the means to streamline operations, enhance communication, improve patient engagement, and provide better insights. Together, those elements of patient care can facilitate overall performance improvements and improved patient satisfaction scores.
Telemedicine helps ease the administrative burden on practices, reduces overhead costs per visit, reduces no-shows and physicians are able to see more patients. Physicians can also bill for uncompensated phone calls and extend hours for more billable time.